View User Accounts

The User Details page allows you to see the user account personal information, the list of organizations the user is associated with, and the roles the user has been assigned. You may also disable and enable user accounts from the View Users page.

Note	If an Organizations user cannot remember their password, you may reset the account from within Navigator User Management. See the Navigator User Management help. Instructions for resetting a user account can be found in the Navigator User Management View User Account topic.

Edit user account personal information, organization associations, or account roles

1. Click the Edit button in the Personal Information, Organization associations, or Roles sections.
2. See the Edit User Accounts topic for details.

Disable a user account

By default, all Organizations user accounts have an "Enabled" status once they are associated with at least one organization. Once a user account has been added to the Organizations application and Navigator portal, there is no way to delete it. If necessary, you may disable a user account which removes their access to log on to the Navigator portal and places the account into a "Disabled" status. User accounts may be disabled from either the View Users page or from the Edit Users page. The user account may be re enabled and placed back into an "enabled" status at any time.

Note

If you wish to disable a user account, you MUST disable them from within Organizations User Management. You should NEVER disable an Organizations user account from within Navigator User Management. If you disable the user account from Navigator User Management the user can no longer log on to Navigator, but the user account still appears as enabled within Organizations User Management. Disabling the user account within Organizations User Management not only disables the user within Organizations, but it also disables the account so the user can no longer log on to Navigator.

 

1. Click the Disable account button.
2. Click Yes when asked if you are sure you want to disable this user's account.

   

A confirmation message appears at the top of the page confirming the user account has been disabled and the Enable account button appears.

The user account is listed as disabled on the Users list page.

Enable a user account

You may enable a user account if it has been disabled. User accounts may be enabled from either the View Users page or from the Edit Users page.

1. Click the Enable account button.

A confirmation message appears at the top of the page confirming the user account has been enabled and the Disable account button appears.

The user account is listed as enabled on the Users list page.

Return to the User Management list

Once you are finished viewing the user account details, you may return to the User Management list.

1. Click the Users button in the upper left-hand corner, or
2. Click the Done button on the bottom of the page.

 

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